Tech startup makes telemarketers sound more American - Secret Revealed of Offshore Hosting Company | Bulletproof Hosting Directory 2022

Tech startup makes telemarketers sound more American

Like AI, facial recognition, and robotics, voice know-how is among the hottest commodities in tech. As clever good audio system get folks extra accustomed to speaking with machines, the income potential of voice tech rises. However as we’ve seen earlier than, the tech business doesn’t all the time prioritize the social implications of latest programs.  

Silicon Valley-based startup, Sanas, has an attention-grabbing but questionable mission: to make name middle staff sound more American regardless of the place they’re from. Their web site states, “Our mission is to make lives higher by increasing the horizons of what’s doable along with your voice.” Nonetheless, how they’re pursuing this point out is significantly cringeworthy. 

In a demo on Sanas’ homepage, a fellow with an Indian accent reads a typical name middle script with a recognizable accent for English audio system from India. While you click on the slider, his voice transforms to a extremely Americanized pronunciation that, as some have identified, additionally sounds extra “white.” 

“We don’t need to say that accents are an issue as a result of you could have one,” Sanas president Marty Sarim mentioned in an interview. “They’re solely an issue as a result of they trigger bias they usually trigger misunderstandings.”

The corporate depicts its method as “accent matching,” and claims it will probably “enhance understanding by 31% and buyer satisfaction by 21%.” The know-how presents a number of accent adjustments, in response to Sanas, however the demo solely consists of an Indian accent morphing into usually American. 

One of many largest criticisms of Sanas’ new know-how is that digitally altering an individual’s pure accent does nothing to reduce prejudice and systemic bias in America towards non-native audio system. Others have identified that, whereas the builders declare their device is “a step in the direction of empowering people, advancing equality, and deepening empathy,” name middle workers are sometimes micromanaged, with little autonomy. Critics keep that digital accent-washing does nothing to enhance tense name middle work situations or eradicate hostility from indignant shoppers. 

In different information

  • Hackers stole LastPass supply code. Malicious actors hacked into the LastPass developer programs and got here away with proprietary technical info along with parts of its supply code. According to ZDNET, the hackers gained entry to the system via a single compromised developer account. In a weblog publish, LastPass CEO Karim Toubba wrote that there isn’t a proof that the hackers accessed prospects’ private information or their encrypted password vaults. The corporate claims it has seen no proof of additional malicious exercise and has since enlisted the assistance of a number one cybersecurity and forensics agency to seek out out precisely what occurred. 
  • Chemists discover a technique to destroy dangerous chemical substances current in on a regular basis objects. The BBC reports that there’s a new, low-cost solution to completely destroy poly- and perfluoroalkyl substances (PFAS), which have been traditionally tough to eradicate. PFAS are fluorine-based compounds used to create numerous family objects, equivalent to non-stick cookware, make-up, and adhesives. Sadly, they’re linked to well being dangers like most cancers and beginning defects at sure ranges. Analysis has proven that low ranges of PFAS have been present in rainwater worldwide, and scientists are involved that elevated ranges might contaminate the soil, ingesting water provides, and wildlife. Whereas it is suggested that PFAS are solely utilized in merchandise and processes which are important for society and the place there are not any alternate options, PFAS are nonetheless broadly used worldwide. 
  • Now you can communicate with Google’s LaMDA chatbot. It’s been a few months since Google engineer Blake Lemoine claimed that the tech big’s Language Mannequin for Dialogue Purposes (LaMDA) is sentient, sparking an excessive amount of debate. In the long run, Google accused Lemoine of anthropomorphizing the bot. Now, Google is permitting most people to see for themselves. According to Gizmodo, Google will open its AI Take a look at Kitchen app to the general public. Nonetheless, entry to the chatbot gained’t be completely open-ended. As a substitute, the bot will likely be introduced via units of structured eventualities. Anybody can register here.
  • The best way to orchestrate the largest Rickroll ever. It’s been 15 years for the reason that first ever Rickroll, and its recognition reveals no indicators of letting up, doubtless making it the Web’s most enduring meme. Working example? 4 highschool college students succeeded in hijacking 500 screens in six college buildings to play Rick Astley’s “By no means Gonna Give You Up” as a commencement prank. According to Wired, the prank came about on April 20, 2021, and required the pranksters to hold out a collection of unlawful hacking methods to drag off the prank. These included breaking into the varsity’s IT programs, writing and executing customized codes and scripts, and secretly testing them on the varsity’s IT system at night time.
  • Excessive-powered X-ray could assist us perceive early printed paperwork. A crew of scientists on the SLAC Nationwide Accelerator Laboratory in California just lately examined two of the earliest printed paperwork with a robust X-ray. The purpose is to seek out out what sort of steel varieties printed the paperwork and the chemistry of their ink. Gizmodo reports that one of many paperwork is 2 pages of a Gutenberg Bible, the primary main e book to be mass printed utilizing one of many earliest moveable-type printing presses in Europe. The second doc hails from Korea, consisting of pages from the 580-year-old Spring and Autumn Annals. It was additionally printed by way of a moveable-type printing press and preceded Gutenberg’s work by a number of years. 

Tip of the week: Are you able to belief password managers?

This week hackers accessed supply code from password administration software program LastPass. This sort of factor would possibly make you query whether or not or not it’s a good suggestion to belief an organization — any firm, together with LastPass, 1Password, and even Google and its personal Password Supervisor — with the keys to the dominion In any case, if a nasty actor features entry to your account login particulars, they might take over your web site or social media accounts, drain your checking account, ship out emails pretending to be you, and different unspeakable horrors. 

So are you able to belief password managers? Listed below are some issues to bear in mind. 

  • Select a good firm. The perfect firms will hold your passwords and different information (together with your grasp password) encrypted, so even within the unlucky case of a safety breach, hackers could have nothing greater than a bunch of gibberish.
  • Make use of robust grasp passwords, particularly on Google. If somebody can guess your password and log in as you, all of the encryption on the planet gained’t prevent.
  • Be good about the place you retailer grasp passwords. Use a passcode on all digital gadgets (together with your work laptop, in compliance along with your IT division) so nobody can entry your info with out authorization. And don’t retailer passwords in a pocket book or below the keyboard — which you need to already know in the event you use a password supervisor.
  • Watch out about free password managers. Whereas many are doubtlessly as safe as their paid counterparts, they might have limits on information or ranges of safety, solely work on a single gadget, or produce other limitations. And consider: you get what you pay for.

In the long run, no password administration system is foolproof. However ultimately, we consider that the highest firms do every part of their energy to maintain your information safe, whereas the alternate options, equivalent to spreadsheets or sticky notes, are by no means as safe or handy.

If you happen to’re new to password managers, you would possibly need to read up on the basics. And take a look at our article on password security for much more ideas. 

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